What a QR ordering system does
A QR ordering system lets guests order and pay themselves via their phone. Useful for venues with high turnover and little personal contact, like festivals or fast-casual spots.
There are downsides: the system processes your guests' payments and takes a margin on them. And some of your guests simply want to talk to a person, especially in a restaurant or café where service is part of the experience.
What a service button does
A service button like MenuPool deliberately does not take over orders or payments. The guest opens your existing menu, taps the button, and your team sees which table needs service. Ordering and paying happen as always: at the table, with your team.
That suits businesses where staff do more than drop plates: giving advice, suggesting another drink, noticing a table is ready for dessert. That contact is exactly what brings in more revenue.
How do you choose?
Choose an ordering system if speed matters more than contact and you are willing to pay a margin on every payment. Choose a service button if you want to serve guests personally and keep payments fully in your own hands.
Not sure? Try it first. With MenuPool you test the service button for free with your own menu, without changing anything about how you work today.